Terms and Conditions
Terms and Conditions
Touring, Camping and Bell Tent
DEPOSIT Touring and camping bookings require a £30.00 non-refundable deposit at the time of booking or payment in full if the cost of the holiday is less than £30.00.
Bell Tent bookings require a £30.00 deposit with the balance payable 6 weeks prior to arrival.
BALANCE Touring and camping outstanding balances are payable on arrival or you can log into your account through the link on your confirmation email and make your balance payment online.
PAYMENT METHODS We accept cash and most major debit and credit cards (not Amex)
CANCELLATION OF THE HOLIDAY BY YOU You may cancel your holiday at any time. Cancellations are effective from the date received by us. Deposits paid are non-refundable. If you cancel your holiday 14 days prior to your arrival date you may change the date of your stay within the same holiday year subject to availability. Cancellations received with less than 2 weeks’ notice are not entitled to any refund.
We recommend taking out holiday insurance that will cover you in the event of cancellation.
CANCELLATION OF THE HOLIDAY BY US If we have to cancel your booking for any unforeseen circumstance before your arrival you will receive a full refund of any monies paid or offer you alternative dates.
EARLY DEPARTURE If you choose to leave the park before your departure date for whatever reason (inc. weather) no refunds will be given for the remaining days of your booking.
PITCH REQUESTS We will make every effort to accommodate requests wherever possible but cannot guarantee a particular pitch.
We cater for families and couples and do not accept bookings from hen and stag parties or similar parties of three or more people.
GROUP BOOKINGS Organised rally groups are accepted at the discretion of the park but any other form of group bookings of three or more units are not accepted. Any persons forming a group on the site will be asked to leave the site with no refunds offered.
VEHICLES Only 1 car is permitted per pitch. Any second vehicles are to be parked in the car park(chargeable). Commercial vehicles by prior arrangement only and you will be asked to park on the carpark and not at your pitch.
Dogs/Pets are not allowed in the Bell Tent.
We operate a no noise policy after 11pm and before 8am. Please ensure all members of the booking are aware of this.
We do not allow open fires of any kind this includes fire pits, chimeneas and using your BBQ as a fire after cooking.
The Park owners are absolved of all liability for accidents, loss or damage to guest’s personal property. We reserve the right to ask guests not observing the terms and park rules to leave the park without refunds and with immediate effect. WE RESERVE THE RIGHT TO REFUSE ANY BOOKING