Terms and Conditions

Touring, Camping and Bell Tents

DEPOSIT   All bookings require a £30.00 non-refundable deposit at the time of booking or payment in full if the cost of the holiday is less than £30.00

BALANCE    Touring and camping outstanding balances are payable on arrival or you can log into your account through the link on your confirmation email and make your balance payment online. Bell Tent bookings are required to pay their balance 6 weeks prior to arrival.

PAYMENT METHODS   We accept cash and most major debit and credit cards (not Amex)

CANCELLATION OF THE HOLIDAY BY YOU. You may cancel your holiday at any time. Cancellations are effective from the date received by us. Deposits paid are non-refundable. If you cancel your holiday 14 days prior to your arrival date you may change the date of your stay within the same holiday year subject to availability. Cancellations received with less than 2 weeks’ notice are not entitled to any refund.

We recommend taking out holiday insurance that will cover you in the event of cancellation.

CANCELLATION OF THE HOLIDAY BY US   If we have to cancel your booking for any unforeseen circumstance before your arrival you will receive a full refund of any monies paid or offer you alternative dates.

EARLY DEPARTURE If you choose to leave the park before your departure date for whatever reason (inc. weather) no refunds will be given for the remaining days of your booking.

PITCH REQUESTS    We will make every effort to accommodate customer requests wherever possible but cannot guarantee a certain pitch.

GROUP BOOKINGS   Organized rally/family groups are accepted at the discretion of the park and only with prior permission from park management.

Group bookings not accepted online.

On arrival any persons forming a group on the site without prior acceptance will be asked to leave the site with no refunds offered.

VEHICLES Only 1 car is permitted per pitch. Any second vehicles are to be booked in at reception and parked in the car park(chargeable). Commercial vehicles by prior arrangement only and you will be asked to park on the carpark and not at your pitch.

Dogs Please do not leave your dogs unattended on site at any time. Dogs are not allowed in the Bell Tents.

We operate a no noise policy after 11pm and before 8am. Please ensure all members of the booking are aware of this.

We do not allow open fires of any kind this includes fire pits, chimneas and using your BBQ as a fire after cooking.The Park owners are absolved of all liability for accidents, loss or damage to guest’s personal property. We reserve the right to ask guests not observing the terms and park rules to leave the park without refunds and with immediate effect. 

 

DATA PROTECTION

The information taken at the time of booking is required to be collected for the purposes of processing your reservation with us. We may process your data to keep you informed of our activities and to keep you updated with news, offers and other information that may be of interest to you. If you do not want us to use your information for the marketing purposes described in this paragraph, please let us know. We may also disclose your data to Campstead Ltd who may contact you, inviting you to complete a questionnaire and review regarding your stay at our park.

WE RESERVE THE RIGHT TO REFUSE ANY BOOKING